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ArcGIS License Manager 10.3.1 uses FlexNet Publisher license management software. Details upon the version of FLEXnet published used in each version of ArcGIS License Manager can be found in this Knowledge Base article. This version of the license manager will support ArcGIS 10.0 to 10.3.1, ArcGIS 9.x, and Esri CityEngine 2012 to 2015 releases. Visit the Existing users page for information on migrating from version 9.x to 10.3.1.
For customers using ArcGIS License Manager 10.3 and newer to authorize ArcGIS Pro named user licenses via a Portal for ArcGIS installation, please refer to the Configure License Manager for use with Portal for ArcGIS topic for details on authorization and configuration. Installation instructions for the License Manager software can be followed below.
Otherwise check the registry for Esri ArcGIS values in. HKEYLOCALMACHINE SOFTWARE Wow6432Node ESRI License10.3 that. LICENSESERVER value is pointing to a valid license server. Then use ArcGIS Administrator - Desktop - Availability to see if licenses are available from the server. If so, close Administrator and launch ArcCatalog. But on my network, client PCs running 10.3.1 and 10.2 can't get a license but they can find the license server host on a network browse. I used Windows Firewall with Advanced Security on the LM host to open 9 inbound and outbound, my Service.txt file for License 10.3 looks like it is using 27000: SERVER thishost ANY 27000.
Note:
You do not need to uninstall existing ArcGIS software products to install the license manager, but you do need to uninstall 10.0 or older versions of the license manager to install the latest version. Before installing ArcGIS License Manager 10.3.1, please review the System Requirements.
ArcGIS License Manager communicates through TCP/IP, which must be installed and functioning properly on your Windows license server. In addition, TCP/IP requires that either a network card, along with its drivers, or the MS Loopback Adapter be installed on your Windows machine. An Internet connection is also strongly recommended for the license authorization process. If you do not have an Internet connection on the license manager machine, you can select the email or website authorization option on the Authorization Method panel.
Upon purchasing your ArcGIS products, you will receive an email from Esri Customer Service listing the purchased products and associated authorization numbers and license counts. Follow the steps below to install, authorize, and start the license manager:
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- Run the License Manager setup from your software download or ArcGIS installation media.
- Follow the instructions to install the license manager to the desired location. At the end of the installation, ArcGIS License Server Administrator appears.
- Complete the authorization process and start the license service. If you choose to do this step at a later time, on Windows, you can access License Server Administrator from Start > Programs > ArcGIS > License Manager > License Server Administrator. On Linux, you can run License Server Administrator from the installation location using the following command: <installation_path>/arcgis/license10.3/LSAdmin.
- Click Authorization in the table of contents and click the Authorize Now button to launch the Software Authorization Wizard.
- Follow the instructions on the dialog boxes to complete the authorization process. A provisioning file (*.prvs) generated on the My Esri Portal can be used to speed up the authorization process. This file fills in all the necessary user and product authorization information in the wizard. More information on provisioning files can be found in the section Provisioning Files.
- Click Finish to close the wizard and return to License Server Administrator.
Authorizing licenses silently
ArcGIS 10.1-10.3.1 Licenses can be authorized on the License Manager silently with the use of a provisioning file generated from My Esri by running the following command:
softwareauthorizationLS.exe -S -VER 10.3 -LIF <path to the *prvs file>
A -verbose switch can be added to the above command to display the status of the authorization process on the command line.
On Linux, the following syntax shoud be used:
$ ./SoftwareAuthorizationLS -S -VER 10.3 -LIF <path to the *prvs file>
Note:
When accessing the Software Authorization Wizard through terminal services in a Linux environment, a valid display must be set. This KB article provides more information.
Arcgis License Server Administrator 10.3 Not Running
Authorizing licenses offline
If the machine hosting your license manager does not have access to the Internet, you can complete the authorization process in an offline mode. After launching the Software Authorization Wizard as described in step 4 above, follow these instructions:
- On the second dialog box of the authorization wizard, select the option Authorize at Esri's website or by email to receive your authorization file.
- Follow the instructions on the rest of the dialog boxes and save the authorization request file when prompted at the end. By default, this will be saved as authorize.txt.
- Follow the instructions on the last dialog box to send or upload the file from a machine that has email and/or Internet access.
- Esri Customer Service will process the request and return the response file (*.resps) that contains your licenses.
- Save this file to your license manager and relaunch the Software Authorization Wizard from the License Server Administrator.
- On the first panel, select the third option I have received an authorization file from Esri and am now ready to finish the authorization process and browse to the response file to complete your authorization.
Upgrading licenses from 10.1 through 10.3 to 10.3.1
ArcGIS License Manager 10.3.1 uses 10.1-10.3 licenses. If you have previously authorized 10.1 through 10.3 License Manager and did not deauthorize your licenses before installing ArcGIS License Manager 10.3.1, you do not need to reauthorize your ArcGIS License Manager. Follow the instructions below for upgrading your software from 10.1 through 10.3 to 10.3.1.
Upgrading License Manager software from 10.1 through 10.3 to 10.3.1
ArcGIS 10.1-10.3 licenses will operate with ArcGIS 10.3.1 and no license upgrade is required. However, any client software operating at version 10.3.1 must use a 10.3.1 License Manager. To upgrade ArcGIS 10.1 through 10.3 License Manager software to ArcGIS 10.3.1 License Manager, follow these instructions:
- Open the License Server from Start > Programs > ArcGIS > License Manager > License Server Administrator. On Linux, you can run License Server Administrator (in the case of 10.3) from the installation location using the following command: <installation_path>/arcgis/license10.3/LSAdmin.
- Stop the License Service under Start/Stop License service and exit the License Server Administrator.
- Install the ArcGIS 10.3.1 License Manager. The installer will automatically uninstall your ArcGIS 10.1 through 10.3 License Manager and install ArcGIS 10.3.1 License Manager.
- Open the License Server from Start > Programs > ArcGIS > License Manager > License Server Administrator. On Linux, you can run License Server Administrator from the installation location using the following command: <installation_path>/arcgis/license10.3/LSAdmin.
- Start the License Service under Start/Stop License service and exit the License Server Administrator. ArcGIS 10.3 License Manager is now ready for use.
Upgrading older software and licenses from 10.0 to 10.1 or newer (including 10.3.1)
Automatic license upgrade functionality introduced at ArcGIS 10.1 remains at ArcGIS 10.3.1. This allows for a much easier license upgrade process from 10.0 licenses to 10.1-10.3 licenses. Instead of deauthorizing older licenses and authorizing the latest version, users can convert their existing 10.0 licenses to 10.1-10.3 using the one-step upgrade option.
- Uninstall the ArcGIS 10.0 License Manager without deauthorizing your existing licenses.
- Install the ArcGIS 10.1 or newer License Manager.
- Go to the Authorization folder, click Upgrade Now, and follow the instructions to complete the upgrade process.
Your license can also be upgraded by deauthorizing your existing 10.0 license and authorizing your new 10.1-10.3 licenses.
Contacting Esri Customer Service
If for any reason you are unable to locate your authorization information, you can contact Esri Customer Service and request that it be resent.
In the United States, you can contact Esri Customer Service by calling 888-377-4575, or visit the My Esri site.
Outside the United States, contact your local Esri distributor. For information regarding your local distributor, visit the following website.
Feedback on this topic?The ArcGIS Pro application is part of ArcGIS Desktop, which allows you to create and work with spatial data on your desktop. It provides tools to visualize, analyze, compile, and share your data in 2D and 3D environments.
You have the following options for licensing ArcGIS Pro:
- Provision named-user licenses to ArcGIS Enterprise portal members.
- Provision named-user licenses to members of an ArcGIS Online organization.
- Implement concurrent-use licenses using License Manager Server.
- Use a single-use license.
Note:
Once your ArcGIS Pro installation has been licensed using any of these methods, you can connect to other portals from ArcGIS Pro
This topic covers the first licensing option: provisioning named-user licenses to Portal for ArcGIS members.
As an administrator of a portal organization that will provision ArcGIS Pro licenses to portal members, you need to do the following:
- Purchase and download a license file through My Esri.
- Configure ArcGIS Pro licenses with your organization's ArcGIS License Server Administrator.
- Provision ArcGIS Pro licenses to members of your portal organization through the portal website.
Only ArcGIS Pro can be licensed through a portal organization. For other ArcGIS Desktop applications—ArcMap and ArcCatalog—use the local ArcGIS Administrator application to set levels and extensions.
Configure ArcGIS Pro licenses for your organization
Configure ArcGIS Pro licenses using the following steps. The portal you specify to manage licenses is known as the licensing portal. This is important, as ArcGIS Pro connects to this portal to obtain licensing information for members of your organization. If your organization has multiple portals, ensure the portal you specify is the one you want to use to manage licenses. Only one portal can use ArcGIS License Server Administrator; you cannot configure multiple licensing portals. You can optionally configure the portal with a backup ArcGIS License Server Administrator.
- If you haven't done so already, review the ArcGIS License Managersystem requirements and install the software. You can download the setup from My Esri.
This table shows the supported versions of ArcGIS License Manager to enable named user licensing for ArcGIS Pro with ArcGIS Enterprise.
ArcGIS Enterprise version
ArcGIS Pro version
10.8.1
10.8
10.7.1
10.7
2.6
License Manager2020.0 or later
License Manager2020.0 or later
License Manager2020.0 or later
License Manager2020.0 or later
2.5
License Manager2020.0 or later
License Manager2019.2 or later
License Manager2019.2 or later
License Manager2019.2 or later
2.4
License Manager2020.0 or later
License Manager2019.2 or later
License Manager2019.0 or later
License Manager2019.0 or later
2.3
License Manager2020.0 or later
License Manager2019.2 or later
License Manager2019.0 or later
License Manager2018.1 or later
2.2
License Manager2020.0 or later
License Manager2019.2 or later
License Manager2019.0 or later
License Manager2018.1 or later
- Open ArcGIS License Server Administrator and start the license service if it's not running. Click the Authorization tab.
- Select Named User from the Version drop-down dialog box and click Authorize Now.
- Select I have received an authorization file from Esri and am now ready to finish the authorization process and browse to the license (.json) file that is used to license your ArcGIS Enterprise portal. Click Open.
- Click Next. A dialog box appears, indicating that the named user licenses have been applied. Click OK. A dialog box may appear for a few seconds, indicating that the licenses are being read again.
- Click the Availability tab and select Named User from the drop-down dialog box. Confirm that your expected authorizations display. The totals listed will be three times the actual number of named users. This is because each named user is allowed to have three simultaneous ArcGIS Pro sessions open.
- Click OK and close ArcGIS License Server Administrator.
- If you need to update your ArcGIS License Manager, open a web browser and sign in to the ArcGIS Portal Directory as a member of the default administrator role in your organization. The URL is formatted as https://portal.domain.com:7443/arcgis/portaladmin.
- Browse to Home > License > Update License Manager.
- In the License Manager Info field, specify the host name of the ArcGIS License Server Administrator machine.
- Click Update.
Your organization is now configured with ArcGIS Pro licenses.
Provision ArcGIS Pro licenses in the ArcGIS Enterprise portal
Once you've configured ArcGIS Pro licenses for your organization, assign ArcGIS Pro licenses to yourself and your members. See Manage licenses for full instructions. Once you've provisioned licenses accordingly, connect ArcGIS Pro to your licensing portal as described below.
License:
You can only provision ArcGIS Pro licenses to portal members with a compatible user type.
Organizations requiring more control over offline usage of ArcGIS Pro can prevent all ArcGIS Pro licenses in the organization from being taken offline. To do this for your organization, an administrator or a member with licensing privileges must check the Disable offline usage of ArcGIS Pro check box at the top of the ArcGIS Pro tab. ArcGIS Pro users who are already working offline when this box is checked will be allowed to check back in, but any future attempts to take an ArcGIS Pro license offline will generate an error.
Connect to the licensing portal in ArcGIS Pro
Connect ArcGIS Pro to your licensing portal. The licensing portal controls software authorizations for each member account in the portal. If your organization has multiple portals, ensure the portal is the one you configured to manage licenses.
- Start ArcGIS Pro.
- At the bottom of the ArcGIS Sign In page, click Configure your licensing options.
Note:
If you bypass the ArcGIS Sign In page, click Settings in the lower left corner of the ArcGIS Pro start page. On the Settings page, click Licensing on the left and click Configure your licensing options.
- Select ArcGIS Enterprise and enter the URL of the licensing portal. The URL is formatted as https://webadaptorhost.domain.com/webadaptorname. ArcGIS Pro must have access to the licensing portal and the ArcGIS License Manager machine where the licenses have been authorized.
- Click OK.
- Enter your credentials and click Sign In.
ArcGIS Pro is now connected to the licensing portal. ArcGIS Pro continues to connect to the licensing portal during each startup. You can change the licensing portal by following the steps above.
If you're working in ArcGIS Pro but see a Not signed in indication in the corner of the application, you may need to sign in to the portal containing your content to be able to browse and share files. You can view the available portals by clicking the Project tab and selecting Portals. To connect to a different portal, right-click the portal's URL and select Set As Active Portal. You can also add another portal by clicking Add Portal.
Configure a backup ArcGIS License Server Administrator
Optionally, you can configure a backup ArcGIS License Server Administrator for your licensing portal. For example, if the primary ArcGIS License Server Administrator goes offline, the portal will failover to the backup license server you specify. This allows you to minimize downtime in your organization.
- Complete steps 1 through 7 as described in the Configure ArcGIS Pro licenses for your organization section above. Make sure you specify the same ArcGIS Pro provisioning information.
- Open a web browser and sign in to the ArcGIS Portal Directory as a member of the default administrator role in your organization. The URL is formatted as https://portal.domain.com:7443/arcgis/portaladmin.
- Click Home > License > Update License Manager.
- In the License Manager Info field, specify the host name of the backup ArcGIS License Server Administrator (for example, backuplm.domain.com):
- Click Update.
Portal for ArcGIS is restarted automatically. When the restart completes, the portal is configured with the backup license server you specified.
Legacy:
In earlier versions of Portal for ArcGIS, you were required to restart the portal manually to apply changes to the ArcGIS License Server Administrator configuration. Beginning at version 10.3.1, restarting the portal manually is no longer required.
Distribute ArcGIS Pro through the ArcGIS Enterprise portal
You can create a portal application item for the ArcGIS Pro installation files so portal members licensed to use ArcGIS Pro can easily install.
Make ArcGIS Pro installation available through a URL
Deploy the ArcGIS Pro installation files to a web server.
- Download the ArcGIS Pro installation files from My Esri.
- Host the ArcGIS Pro self-extracting .exe installation file on a web server.
This provides you with the URL needed to add an application item.
Create a group
Create a group and invite or add members of your organization to the group.
Arcgis License Server Administrator 10.3
- Sign in to your portal.
- Create a group.
- Invite or add all members who you want to access and install ArcGIS Pro.
This would be any members who are licensed to use ArcGIS Pro.
Add and share ArcGIS Pro application item
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Add an application item to the portal that points to the ArcGIS Pro URL. Share the application item with the group you created.
- Click the My Content tab of the content page.
- Click Add Item.
- On the Add Item dialog box, choose An application from the drop-down list.
- Choose Application.
- Type a title for the item; for example, ArcGIS Pro.
- Type tags that will help your portal members find the item.
- Click Add Item.
- Click Share and choose the group you created for sharing the installation files.
- Click OK to close the Share dialog box.
- Click Edit and update the item.
- Type a short description of the installation item in the Summary field.
- Type a more detailed description and create a link to the installation file in the Description field.
- Click the Create Link button in the Description field.
- On the Link Properties dialog box, type or paste the URL to the ArcGIS Pro executable. For example, type http://webserver.domain.com/ArcGISPro/ArcGISPro.exe.
- Type descriptive text for the link, such as Download ArcGIS Pro installationArcGIS Pro.
- Click Set to create the link.
- Type information about who can use this application in the Access and Use Constraints field.
- Click Unregister App in the App Registration section.
- Type the URL to the installation file in the URL field in the Properties section.
- Click Save.
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The ArcGIS Pro installation file is now available to all members of the group with which you shared it.
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Portal members can sign in and search for the application item or access the item from the group. They can then download the installation executable to their local machine and install ArcGIS Pro.